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Remembering Tom Bigby

Bigby had created the concept of Guy Talk Radio that is now the norm in every major city in America. WFAN had created successful Sports Talk Radio and Mike and The Mad Dog are its unquestioned first stars, but WIP created and perfected the concept of guy talk/sports talk radio that is the present and future of the medium.

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Remembering Tom Bigby

The following piece has been written by WFAN afternoon host Craig Carton. You can follow him on Twitter @CraigCartonLive or listen to him on WFAN.com.

A legend passed away on Monday and outside of Philadelphia his name doesn’t mean a thing, but to the millions of people who listen to and digest sports talk radio in this country, he might just be the singular most important person to ever work at a sports talk radio station. His name is Tom Bigby, and in 1992 he was put in charge of a small 5,000 watt AM radio station with no ratings, no discernible future, and bad hourly brokered programming. Nearly 30 years later, WIP Radio remains a force in local sports radio broadcasting, spawning countless more sports/guy talk stations from coast to coast, and it never would have happened if not for the shear will, doggedness and bullying style of Tom Bigby.   

I got to the station in the spring of 1993 to host nights and weekends with Garry “G” Cobb. Angelo Cataldi was doing mornings with Al Morganti and Tony Bruno, Jody McDonald and Chuck Cooperstein were doing middays, Steve Fredericks and Mike Missanelli had afternoons. About a month into my hiring we had the only all hands on deck staff meeting that I believe the station ever had. Every host was told to meet in a conference room at 1:00 and to this day I have no idea who was on the air to cover for the fact that every full time host was in the room. Bigby began to lay out his vision for what would make WIP not just successful but dominant. Phone calls, lots of phone calls none of them more than two minutes long and even better if they didn’t last a minute. He showed us that he had installed in the studio, the producer’s room and his own office a countdown timer with red, yellow and green lights on top. The green light lit up at the start of the call, the yellow light lit at 90 seconds, and dare you ever allow the caller to go 2 minutes the red light lit and if he saw it he would hang up on the caller from his own office. He had the station engineers rig it so he could not only hang up on a call himself but he could listen in to hear how the producers screened every call – he was a micro manager on steroids and we all grew to hate him for it.   

At one point in the meeting Chuck Cooperstein raised his hand and said to the room and Bigby that if Texas was suddenly the #1 ranked team in college football that it was a story and we should want to talk to their head coach. Bigby told Chuck to shut up and then went off on him in one of the most demeaning and disrespectful rants I’ve ever heard, calling him the worst talk show host he had ever hired and that keeping him on the station was an act of charity.  

It wasn’t long before Chuck was gone and Glen Macnow replaced him to work with Jody in middays. Bigby’s belief that guests killed ratings and that nobody wants to hear anything other than Eagles talk year round has been well documented in Philly, but it was his belief that in creating a talk show for men you should talk about all the things that men talk about not just sports – so that meant movies, women, drinking, and ultimately for WIP – the single most successful radio promotion of all time Wing Bowl. 

Bigby then installed a green hotline button on the phone console so that whenever he called in to berate you for something you had said or done on the air you knew he was calling because the green light started to flash. There were times he would call the number just to remind you that he might be listening and to keep you on your toes. He led the station by being an overbearing bully, and it worked. 

I was there at Club Egypt on Delaware avenue for the 2nd Wing Bowl, and I remember standing near the back of the stage with about 500 people crammed into the club. Bigby came up to me and told me to take note of who was there standing in line to get in before 6AM and to recognize that those people are “your audience and never be swayed by anyone who tells you that they aren’t.” My radio career changed that day as I came to understand the audience a whole lot better and how it’s far more important to deliver radio that your core audience loves and not to cater to or try to deliver content to the people who don’t like or get what you do. As Bigby would say, “Fuck them, anyone who cares enough to tell you that they hate you is listening to you.” 

Bigby had created the concept of Guy Talk Radio that is now the norm in every major city in America. WFAN had created successful Sports Talk Radio and Mike and The Mad Dog are its unquestioned first stars, but WIP created and perfected the concept of guy talk/sports talk radio that is the present and future of the medium. 

When I got the information that Norman Braman had agreed to sell the Eagles to Jeffrie Lurie I went to Bigby with it and before he would let me break the story he had me sit with Cataldi, a former respected newspaper journalist, to go over what I had and if it passed the smell test. In those conversations I learned the importance of how to break a big story and maximize the effects of such an opportunity for overall station success.  When I was being threatened with a lawsuit from The Flyers over a report that Eric Lindross had missed a game for being hungover, it was Bigby who publicly defended me and my story, and privately put me through the ringer to confirm the validity of the story. He was a brow beating task master at his best but in holding you accountable for everything you did and said on his radio station, he made me and everyone else who ever worked there infinitely better at what we do. 

Bigby had a sense of humor too. I would have to endure early morning phone calls form him yelling at me and demanding to know what I had said on his radio station the night before only to let me sweat for a few minutes before telling me he was just kidding and hadn’t even heard the show. I was in Dallas getting ready to do an Eagles pre-game show from my hotel room because Infinity Broadcasting at the time didn’t have a station for me to broadcast from in Dallas. Two minutes before I went on the air there was a knock at my door. It was Bigby dressed in his typical all black Johnny Cash clothing, and as I opened up the show, he started jumping up and down on my bed trying to distract me. The sight of a 400 pound Bigby bouncing up and down on my bed was for sure distracting. After 5 minutes he said ‘have a good show’ and walked out. Afterwards he called me to invite me to have brunch with him and his wife in the hotel restaurant, and he dead panned to me that he thought I had a good show but seemed a little distracted during my open and that I should work on being more prepared for future shows and then he never mentioned it again. 

I left WIP in 1997 to pursue an opportunity to be syndicated and frankly because I was upset that I had not been given a better time slot after 4 years of doing nights. Three years later I was in Denver doing mornings at KBPI when Bigby called me out of the blue and asked if I wanted to do middays. The timing was interesting as I had just started at KBPI, my wife was pregnant and we were contemplating a move back to the East Coast.  The ratings came out and for the first time in my life I was the #1 ranked morning drive host in a major market. One week later I resigned to move back to Philly thinking I was going to do middays at WIP and when I got there Bigby didn’t give me the job. He concocted some convoluted story of how the midday show just got decent numbers and he felt he owed it to them to give them another ratings period to grow. He instead offered me a job to host the Monday night Brian Mitchell show for $200 a show and all the part time work I wanted. Truth be told I was moving back to Philly anyway but I was reminded of how ruthless Bigby could be and I would be again one more time. 

In the Fall of 2001, I was doing mornings at WNEW when the station hired Bigby to be a consultant. His first big decision was to fire and replace me with Scott Ferrall. This was the day after the station holiday party which he insisted I go to so that we could all enjoy each others company a few months after the horror of the 9-11 attacks on our city and country. 

The last time I saw Tom was at a radio convention that I had been asked to speak at. I didn’t know that he would be there and when I caught sight of him I was eager to rub it in his nose that Boomer and I were #1 in the ratings on WFAN but before I could he grabbed me and gave me a huge bear hug and told me how proud he was of me. While I’m not sure if I believed him, it meant the world to me because his opinion and blessing was something I yearned for since the day I met him in March of 1993. 

Tom should be credited with creating the blue print of how to successfully program a radio station for men, young and old, and how to connect with the community and tap into the passion of the local fans without apology. I hated Tom, but I would have never had anything close to the career success I have been so fortunate to enjoy over the last 15 years if not for him. He may or may not be missed by the hundreds of hosts who worked for him but his legacy lives on in every city in America.

BSM Writers

Is There Still a Place for Baseball Talk on National Sports Shows?

“Its struggle has been the same since the beginning of television. There is too much baseball for any regular season baseball game or story to have national significance.”

Demetri Ravanos

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Last week at the BSM Summit, I hosted a panel focused on air checks. I wish I could say we covered the topic thoroughly, but we got derailed a lot, and you know what? That is okay. It felt like real air checks that I have been on both sides of in my career. 

Rob Parker of The Odd Couple on FOX Sports Radio was the talent. He heard thoughts on his show from his boss, Scott Shapiro, and from his former boss, legendary WFAN programmer Mark Chernoff. 

Baseball was the topic that caused one of our derailments on the panel. If you know Rob, you know he is passionate about Major League Baseball. He cited download numbers that show The Odd Couple’s time-shifted audience responds to baseball talk. To him, that proves there is not just room for it on nationally syndicated shows, but that there is a sizable audience that wants it.

Chernoff disagrees. He says baseball is a regional sport. Sure, there are regions that love it and local sports talk stations will dedicate full hours to discussing their home team’s games and roster. National shows need to cast a wide net though, and baseball doesn’t do that.

Personally, I agree with Chernoff. I told Parker on stage that “I hear baseball talk and I am f***ing gone.” The reason for that, I think, is exactly what Chernoff said. I grew up in Alabama (no baseball team). I live in North Carolina (no baseball team). Where baseball is big, it is huge, but it isn’t big in most of the country. 

Now, I will add this. I used to LOVE baseball. It is the sport I played in high school. The Yankees’ logo was on the groom’s cake at my wedding. Then I had kids.

Forget 162 games. Even five games didn’t fit into my lifestyle. Maybe somewhere deep down, I still have feelings for the sport, but they are buried by years of neglect and active shunning.

Its struggle has been the same since the beginning of television. There is too much baseball for any regular season baseball game or story to have national significance. 

Me, and millions of sports talk listeners like me, look at baseball like a toddler looks at broccoli. You probably aren’t lying when you tell us how much you love it, but damn it! WE WANT CHICKEN FINGERS!

A new Major League Baseball season starts Thursday and I thought this topic was worth exploring. I asked three nationally syndicated hosts to weigh in. When is baseball right for their show and how do they use those conversations? Here is what they had to say.

FREDDIE COLEMAN (Freddie & Fitzsimmons on ESPN Radio) – “MLB can still be talked nationally IF there’s that one player like Aaron Judge or Shohei Ohtani can attract the casual fan.  MLB has definitely become more local because of the absence of that SUPER player and/or villainous team.  I wonder if the pace of play will help bring in the younger fans that they need, but the sport NEEDS that defining star that is must-see TV.”

JONAS KNOX (2 Pros & a Cup of Joe on FOX Sports Radio) – “While football is king for me in sports radio, I look at baseball like most other sports. I’m not opposed to talking about it, as long as I have an angle or opinion that I am confident I can deliver in an entertaining manner. A couple of times of any given year, there are stories in baseball that are big picture topics that are obvious national discussions. 

“I think it’s my job to never close the door on any topic/discussion (except politics because I don’t know anything about it).

“But also, if I’m going to discuss a localized story in baseball or any other sport for that matter – I better have an entertaining/informed angle on it. Otherwise, I’ve let down the listener and that is unacceptable. If they give you their time, you better not waste it.”

MAGGIE GRAY (Maggie & Perloff on CBS Sports Radio) – “While I was on WFAN there was almost no amount of minutia that was too small when it came to the Mets and Yankees. On Maggie and Perloff, our baseball topics have to be more centered around issues that can be universal. For example, ’Is Shohei Ohtani the face of the sport? Is Ohtani pitching and hitting more impressive than two sport athletes like Bo Jackson and Deion Sanders? Do you consider Aaron Judge the single-season homerun king or Barry Bonds?’ Any baseball fan or sports fan can have an opinion about those topics, so we find they get great engagement from our audience.”

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BSM Writers

Who Can Sports Fans Trust Once Twitter Ditches Legacy Verified Blue Checks?

The potential for Twitter chaos after April 1 is looming.

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As of April 1, Twitter will finally make a dreaded change that many will view as an April Fools’ prank. Unfortunately, it won’t be a joke to any user who cares about legitimacy and truth.

Last week, Twitter officially announced that verified blue checkmarks will be removed from accounts that have not signed up for a Twitter Blue subscription. Previously, accounts whose identity had been verified were allowed to keep their blue checks when Twitter Blue was implemented.

But shortly after Elon Musk purchased Twitter and became the social media company’s CEO, he stated his intention to use verification as a revenue source. Users would have to pay $8 per month (or $84 annually) for a Twitter Blue subscription and blue checkmark verification. Paying for blue checks immediately set off red flags among users who learned to depend on verified accounts for accredited identities and trusted information.

The entire concept of verification and blue checks was simple and effective. Users and accounts bearing the blue checkmark were legitimate. These people and organizations were who they said they were.

As an example, ESPN’s Adam Schefter has faced criticism for how he framed domestic violence and sexual misconduct involving star NFL players, and deservedly so. But fans and media know Schefter’s tweets are really coming from him because his account is verified.

Furthermore, Twitter took the additional step of clarifying that accounts such as Schefter’s were verified before Twitter Blue was implemented. He didn’t pay eight dollars for that blue checkmark.

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The need for verification is never more vital than when fake accounts are created to deceive users. Such accounts will put “Adam Schefter” as their Twitter name, even if their handle is something like “@TuaNeedsHelp.” Or worse, some fake accounts will create a handle with letters that look similar. So “@AdarnSchefter” with an “rn” in place of the “m,” fools some people, especially at a quick glance when people are trying to push news out as fast as possible.

Plenty of baseball fans have been duped over the years by fake accounts using a zero instead of an “o” or a capital “I” instead of a lowercase “l” to resemble Fox Sports and The Athletic reporter Ken Rosenthal. That trick didn’t get me. But when I covered Major League Baseball for Bleacher Report 10 years ago, I did fall for a fake Jim Salisbury account that reported the Philadelphia Phillies traded Hunter Pence to the San Francisco Giants. Capital “I,” not lowercase “l” in “Salisbury.” Pence was, in fact, traded to the Giants two days later, but that didn’t make my goof any less embarrassing. I should’ve looked for the blue checkmark!

But after April 1, that signifier won’t matter. Legacy blue checkmarks will be removed from accounts that haven’t paid for Twitter Blue. Some accounts that were previously verified might purchase a subscription to maintain that blue check. But those that were deemed legitimate prior to Musk taking over Twitter likely won’t. (There are also rumors that Twitter is considering a feature that would allow Twitter Blue subscribers to hide their blue check and avoid revealing that purchase.)

That could be even more true for media organizations, which are being told to pay $1000 per month for verification. Do you think ESPN, the New York Times, or the Washington Post will pay $12,000 for a blue check?

We’ve already seen the problems that paying for verification can cause. Shortly after Twitter Blue launched, accounts pretending to be legacy verified users could be created. A fake Adam Schefter account tweeted that the Las Vegas Raiders had fired head coach Josh McDaniels. Users who saw the “Adam Schefter” Twitter name went with the news without looking more closely at the “@AdamSchefterNOT” handle. But there was a blue checkmark next to the name this time!

The same thing occurred with a fake LeBron James account tweeting that the NBA superstar had requested a trade from the Los Angeles Lakers. There was a “@KINGJamez” handle, but a “LeBron James” Twitter name with a blue check next to it.

Whether it’s because fans and media have become more discerning or Twitter has done good work cracking down on such fake accounts, there haven’t been many outrageous examples of deliberate deception since last November. But the potential for Twitter chaos after April 1 is looming.

If that seems like an overstatement, it’s a very real possibility that there will be an erosion of trust among Twitter users. Media and fans may have to take a breath before quickly tweeting and retweeting news from accounts that may or may not be credible. False news and phony statements could spread quickly and go viral across social media.

Even worse, Musk has announced that only verified Twitter Blue accounts will be seen in your “For You” timeline as of April 15. (He can’t claim it’s an April Fools’ Day joke on that date.)

Obviously, that carries far more serious real-world implications beyond sports. Forget about a fake Shams Charania account tweeting that Luka Dončić wants to be traded to the Lakers. It’s not difficult to imagine a fake Joe Biden account declaring war on Russia and some people believing it’s true because of the blue checkmark.

We may be nearing the end of Twitter being a reliable news-gathering tool. If the accounts tweeting out news can’t be trusted, where’s the value? Reporters and newsmakers may end up going to other social media platforms to break stories and carry the viability of verification.

When Fox Sports’ website infamously pivoted to video in 2017, Ken Rosenthal posted his MLB reporting on Facebook prior to joining The Athletic. Hello, Instagram. Will someone take their following and reputation to a fledgling platform like Mastodon, Post, Spoutible, or BlueSky, even if it means a lesser outlet?

If and when that happens, Twitter could still be a community but not nearly as much fun. Not when it becomes a matter of trust that breaks up the party.

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BSM Writers

There’s a Lesson For Us All in Florida Atlantic’s Elite 8 Broadcast Struggle

“It is a ton of faith our industry has been forced to place in a single mode of delivery.”

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Ken LaVicka and Kevin Harlan probably don’t have a ton in common. Both of them were announcing an Elite Eight game over the weekend, that is one thing tying them together, but their experiences were wildly different. Harlan is on CBS with a production crew numbering in the dozens making certain all goes smoothly. LaVicka, the voice of the Florida Atlantic Owls, is a production crew himself, making certain those listening in South Florida heard the Owls punch their Final Four ticket. At least, that was LaVicka’s plan.

The Florida Atlantic Owls are going to the Men’s Final Four. Even while typing that sentence, it still seems odd to say. Do you know how many college basketball teams are thinking “how can Florida Atlantic make the Final Four and we can’t?” These are the types of stories that make the NCAA Tournament what it is. There is, literally, no barrier stopping any team from this tournament going on the run of their life and making it all the way.

Everyone listening in South Florida almost missed the moment it all became real for the Owls. With :18.6 to go in Florida Atlantic’s Elite Eight game against Kansas State, the Madison Square Garden Ethernet service to the front row of media seating went completely dark. 

It was on that row that Ken LaVicka was painting the picture back to South Florida. Well, he was until the internet died on him.

Nobody does a single show away from their home studio anymore without trying to avoid the nightmare of Ethernet failure. Gone are the days of phone lines and ISDN connections, all the audio and video is now sent back to the studio over the technological miracle that is the internet. It is a ton of faith our industry has been forced to place in a single mode of delivery.

Take that anxiety and multiply it by 1,000 when that Ethernet line is connected to a Comrex unit for the most important moment of your career. LaVicka had the great fortune of a Kansas State timeout to try something, anything, to save the day. In his quick thinking, he spun around and grabbed an ethernet cable from row two which, as it turns out, still had internet access flowing through it’s cables. That cable, though, was the equivalent of an iPhone charging cord; never as long as you need it to be.

One of LaVicka’s co-workers from ESPN West Palm held the Comrex unit close enough to the second row for the cable to make a connection and the day was saved. LaVicka was able to call the last :15 of the Florida Atlantic win and, presumably, get in all the necessary sponsorship mentions.

It was an exciting end to the FAU v. Kansas State game, a great defensive stop by the Owls to seal the victory. LaVicka told the NCAA’s Andy Katz he tried to channel his inner Jim Nantz to relay that excitement. The NCAA Tournament excitement started early this year. In the very first TV window 13 Seed Furman upset 4 Seed Virginia with a late three pointer by JP Pegues, who had been 0-for-15 from beyond the arc leading up to that shot. It is the type of play the NCAA Tournament is built upon.

It was called in the manner Kevin Harlan’s career was built upon. Harlan, alongside Stan Van Gundy and Dan Bonner, called the Virginia turnover leading to the made Furman basket with his trademark excitement before laying out for the crowd reaction. After a few seconds of crowd excitement he asked his analysts, and the world, “Did we just see what I think we saw? Wow!” Vintage Kevin Harlan.

One reason we are so aware of what Harlan said, and that he signaled his analysts to lay out for the crowd reaction, was a CBS Sports tweet with video of Harlan, Van Gundy and Bonner in a split screen over the play. It gave us a rare look at a pro in the middle of his craft. We got to see that Harlan reacts just like he sounds. The video has more than six million views and has been retweeted more than 6,000 times, a lot of people seem to like it.

Kevin Harlan is not in that group. Harlan appeared on Richard Deitsch’s Sports Media podcast after the video went public and said he was embarrassed by it. Harlan added he “begged” CBS not send the tweet out but to no avail. Harlan told Deitsch “I don’t know that I’m glad that they caught our expression, but I’m glad the game was on the air. I think I join a chorus of other announcers who do not like the camera.”

There’s a valuable announcer lesson from Harlan there; the audience is almost always there for the game, not you. Harlan went on to describe the broadcast booth to Deitsch as somewhat of a sacred place. He would prefer to let his words accompany the video of the action to tell the story. Kevin Harlan is as good as they come at his craft, if he thinks that way, there’s probably great value in that line of thought.

We can learn from LaVicka, as well. You work in this business long enough and you come to accept technical difficulties are as much a part of it as anything. They always seem to strike at the worst times, it is just in their nature. Those who can find a way to deal with them without everything melting down are those who can give their audience what they showed up for. Those who lose their mind and spend time complaining about them during the production simply give the audience information they don’t really care about.

The Final Four is an unlikely collection of teams; Miami, San Diego State, Connecticut and Florida Atlantic. You all had that in your brackets, right? Yep, the Florida Atlantic Owls are going to the Final Four and Ken LaVicka will be there for it. Now, if the internet will just hold out.

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